Financial Clarity

Refund Policy

Effective Date: March 25, 2024

Important Notice

All visiting charges paid for property site visits are non-refundable. By booking a visit, you acknowledge and agree to this condition.

1. Refund Eligibility

Refunds for our real estate services are evaluated on a case-by-case basis. We strive to maintain transparency and fairness in all our financial transactions.

2. Visiting Charges

Please note that visiting charges for property inspections and site visits are strictly non-refundable under any circumstances. These charges cover the operational costs, transport, and time allocated by our field executives.

3. Digital Subscriptions & Chat Unlock Plans

Subscription plans (e.g., Elite Buyer ₹199 / ₹499) provide instant digital access to unlimited direct chats, verified contact details, and ad posting quota. Once the plan is activated, digital subscription charges are non-refundable. In the event of an erroneous double deduction or technical failure where service is not unlocked after payment, a full refund is initiated within 5-7 working days.

4. Service & Consultancy Fees

Consultancy and booking fees are generally non-refundable once the service has been initiated or the property has been blocked in your name, unless specified otherwise in a written agreement.

5. Processing Time

If a refund is approved, it will be processed within 5-7 working days through the original method of payment or bank transfer as per our accounting protocols.

Refund Request?

If you believe you are entitled to a refund based on our service agreement, please reach out to our accounts department with your transaction details.

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